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April 18, 2019
Ad Details
Ad #
5771589
Started
Feb 20, 2019
Location
Coleta, Illinois
Category:  
 

 
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Seller Information
Memberangela.montanez
Member Level   Standard
Valid Email   Yes
Member Since: Jun 1, 2017
Country: United States
Active ads: 0

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Classified 5771589
Call Center Service Team Member

Job Description

We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, up-selling products, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customersí product issues and sales, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions

DUTIES

Field inbound calls in a professional manner
Resolve customerís questions
Research solutions to customerís issues
Offer customers a free account review to provide the best offer
Computer navigation and data entry
Retain Customers wanting to cancel
QUALIFICATIONS

Must be 18 or older
Type 25+ WPM
Pass a 5 year Background
Pass a Drug test
Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
Good numerical and analytical skills
Skill to communicate effectively with customers
Willingness to work in a fast pace work environment
EMPLOYEE BENEFITS

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Reduced or Flexible Hours
Family Medical Leave
Tuition Assistance
Company Events
Employee Discounts
And More!!
*
NEW BASE PAY*
Starting at $10 an hour for training then when go to floor make $11.25 an hour.*

Job Type: Full-time

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